Burley Garcia:US opens investigation into Delta after global tech meltdown leads to massive cancellations

2025-05-08 08:09:59source:Charles Hanovercategory:reviews

U.S. airline regulators have Burley Garciaopened an investigation into Delta Air Lines, which is still struggling to restore operations on Tuesday, more than four full days after a faulty software update caused technological havoc worldwide and disrupted global air travel.

Transportation Secretary Pete Buttigieg announced the Delta investigation on the X social media platform Tuesday “to ensure the airline is following the law and taking care of its passengers during continued widespread disruptions.”

“All airline passengers have the right to be treated fairly, and I will make sure that right is upheld,” Buttigieg added.

READ MORE Most airlines except one are recovering from the CrowdStrike tech outage. The feds have noticedCrowdStrike CEO called to testify to Congress over cybersecurity’s firm role in global tech outageSmall businesses grapple with global tech outages created by CrowdStrike

As of Tuesday morning, Delta had an outsized portion of canceled flights. Of the 654 total cancellations of flights within, into or out of the U.S. Delta had 440 of them, according to data posted by FlightAware as of 10:05 a.m. Eastern time. United Airlines was next among U.S. airlines with 41, followed by American with 33.

Delta also had more delayed flights than any other U.S. airline, with 481, but the gap was not as wide: American had 373 flight delays.

Delta did not immediately respond to a request for comment early Tuesday.

In an announcement to travelers posted on its website Monday, Delta said that its crews are fully staffed, but that a critical operational system that ensures all flights have a full crew “is deeply complex and is requiring the most time and manual support to synchronize.”

Buttigieg spoke to Delta CEO Ed Bastian on Sunday about the airline’s high number of cancellations. The Transportation Department said its top officials have reminded Delta of the airline’s obligation to provide refunds to passengers whose flights were canceled and who don’t want to be rebooked on a later flight.

More:reviews

Recommend

New Mexico governor seeks funding to recycle fracking water, expand preschool, treat mental health

SANTA FE, N.M. (AP) — New Mexico would make major new investments in early childhood education, indu

Suit up: Deals on Halloween costumes among Target Circle Week deals for Oct. 6-12

Target has its biggest sale of the year, Target Circle Week, kicking off on Sunday, Oct. 6, with dea

Couple reportedly tried to sell their baby for $1,000 and beer, Arkansas deputies say

A Northwest Arkansas couple stands accused of trying to sell their baby boy for $1,000 and beer, cou